KYC Requirements for customers from India
For most of our products we use Aramex shipping carrier for delivery to India.
All shipments received into India on courier need KYC documents (Government recognized Identity and Address proof) to be presented to Customs. These documents submitted by you will be stored in a secure data base of KYC documents in order to ensure your future shipments are cleared without any delays on account of submission of these documents.
The below table provides more information about KYC documents required for customs clearance. Kindly ensure that KYC documents submitted by you match the Consignee Name and Address as per Aramex system.
These are documentation required by Aramex for clearance of your package.
You can either provide these direct to Aramex upon request by Aramex or you can email the documents to us after purchase at email@example.com providing us with your order number. Once we have submitted documents to Aramex and they are accepted we can then delete your email containing the documents and any copies left on our hard drive. The documents will be treated with strictest confidentiality and care as they contain your personal information for the purpose of customs clearance by Aramex so they will not be used for any other purpose whatsoever so you can provide above documents with confidence.
Any questions or concerns please email us at firstname.lastname@example.org.
Once the shipment arrives in India you would be sent a Tax Invoice by Aramex and a BOE (Bill of Entry). The Tax Invoice will show how much customs fees you need to pay.
Customs fees can be paid before delivery or at the time of delivery using Aramex's smartphone app.
Aramex Download Links for Smartphones:
You can watch a video showing more information regarding shipping and payments: